Our experienced Support Engineers can assist you with any technical problem you might encounter. Our dedicated support team is available for you to configure new products, provide user training, manage maintenance, repairs and updates
The Vislink Support packages are available for different needs and budgets.
Bronze – Free of charge. Includes only access to LinkMatrix management portal and Knowledge databases.
Silver – Business Hours only, software updates and access to LinkMatrix Management Portal and Knowledge database.
Gold – 24/7 * 365, software updates and upgrades, RMA priority services and advanced replacement, yearly ( remote check-up) and access to LinkMatrix Management Portal and Knowledge databases.
We offer premium plans to cover your precise needs. For more information contact our sales department!
We can offer premium plans to cover your precise needs. For more information contact our sales department!
Installation and support of complex projects
For complex projects we deliver our team of experts can provide projectmanagement and support , either onsite or remote. Our dedicated team can handle a variety of project management issues to ensure the maximum efficiency.
Word-Class Onsite or Remote Event Support
Our experienced team of engineers aim to deliver the best result for every size of project. We will ensure outstanding and world-class support on of Vislinks wide range of technologies both onsite or remotely. Our engineers have extensive In-depth knowledge of Vislinks video production technology and support skills. Our engineers will work closely with customers teams to scope and prepare for live events. We are proud to combine high standards of excellence, superior quality services to our customers.
Value-Priced, Premium Service Cellular Package