We use Freshdesk, a leading cloud-based platform, to manage our customer service and support provision. It enables you to contact us via email, phone, website and social media.
To access Freshdesk go to support.imt-solutions.com.
You’ll need to create an account if you don’t already have one but once you’re signed up, you’ll have access to a range of resources and can request a support ticket in seconds.
Using Freshdesk, our team can respond to your needs quickly and effectively, tracking issues from start to finish. This means tighter turn-around times for repairs, faster responses to your requests and full visibility of your support history should you need it in future.
Freshdesk is also available on smartphones.
Download the Freshdesk app for your phone.
If you need to get in touch with our customer support team urgently, give us a call on:
Rest of the World
T: +44 1442 431410
T: +1 978 330 9292
Need the latest firmware updates or other technical information click below:
For datasheets, click here to view our product datasheets.