We use Freshdesk, a leading cloud-based platform, to manage our customer service and support provision. It enables you to contact us via email, phone, website and social media.
To access Freshdesk go to support.imt-solutions.com.
You will need to create an account if you do not already have one but once you have signed up, you will have access to a range of resources and can request a support ticket in seconds.
Using Freshdesk, our team can respond to your needs quickly and effectively, tracking issues from start to finish. This means tighter turn-around times for repairs, faster responses to your requests and full visibility of your support history should you need it in future.
Freshdesk is also available on smartphones.
Download the Freshdesk app for your phone.
If you need to get in touch with our customer support team urgently, give us a call on:
T: +44 1442 431410
T: +1 978 330 9292
Need the latest firmware updates or other technical information click below: